GameLoop Cookie Policy

Last updated: 10 May 2022


For the purposes of this Cookie Policy, “we”, “us” and “our” means Hong Kong Gathering Media Limited, a company located at Room 907, Wing Tuck Commercial Centre, 177-183 Wing Lok Street, Hong Kong. For the purpose of any personal data we collect through cookies, we are the data controller. You can find details applicable to GameLoop (the “Service”) and how we use such data in GameLoop’s privacy policy located at https://www.gameloop.com/privacy-policy. Our data protection officer can be contacted at privacy@gameloop.com.


We use cookies and similar files or technologies to collect and store the information we automatically collect about your device and use of the GameLoop PC Emulator and the GameLoop Mobile App (“GameLoop”). You can find out more about cookies and how to control them in the information below.


In the European Economic Area, United Kingdom and Switzerland we only use non-essential cookies with your consent.


If you do not accept the use of the cookies set out in this Cookie Policy, please disable them using the instructions below and changing your browser settings so that cookies from GameLoop cannot be placed on your device.


  1. What are cookies?


    Cookies are text files containing small amounts of information which are downloaded to your browser or device when you visit a certain web address. Cookies are then sent back to the originating web address on each subsequent visit, or to another web address that recognises that cookie. Cookies are widely used in order to make GameLoop work, or to work more efficiently, as well as to provide information to the GameLoop team.


    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your log-in and preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have accessed or used GameLoop before or whether you are a new visitor or user. They can also help to ensure that advertising you see online is more relevant to you and your interests. Cookies can help us safeguard the security of our data and services and detect the cheating, hacking and fraud against our products and services. Cookies can also store ticket information, which can be used by the server to verify if the log-in is made by yourself independently. The encrypted information in the ticket can also be used to prevent a variety of types of attacks, cross-site information theft, and access with disguised identity.


    There are two broad categories of cookies:


  2. How do we use cookies?


    We use cookies to:



  3. What types of cookies do we use?


    The types of cookies used by us and our partners in connection with GameLoop can be classified into the following categories, namely 'essential cookies', ‘functionality cookies’ and 'performance / analytics cookies'. We have set out some further information about each category, and the purposes of the cookies we set in the following table.


    GameLoop PC Emulator


    Type of What it does and what data it Duration of First or Third How to Control Cookies cookie processes cookie Party Cookie

    Cookies Necessary for Essential Services

    accesstoken

    To authenticate your log-in and account information details and ensure security of your account.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    guid

    To authenticate your log-in and account information details and ensure security of your account.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    logintype

    To determine your method of login, whether it is through Facebook or Google.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    openid

    To authenticate your log-in and account information details and ensure security of your account if you use your Facebook or Google to log-in.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    refreshtoke n

    If you choose to log-in to GameLoop via your Google account, this cookie will be used to identify and verify your log-in status after every 6 months.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    user_id

    To authenticate your log-in and account information details and ensure security of your account.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    Functionality Cookies

    register_cou ntry_code

    We use this cookie to identify your geographical location and verify this against your IP address or chosen country at the point of registration. The information will be used to optimize the services provided to you, such as determining which data centre will be used to store your information. We also use the location information collected to deliver region-specific advertisements to you.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    syzs_region

    We use this cookie to record your region code which you are accessing GameLoop from to provide you with region-specific activities and recommendations.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    Performance / Analytics Cookies

    syzs_IsNew Market

    To determine whether you are using the most updated version of the GameLoop client. If you use an older version, we may not be able to provide you with the most updated services.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    syzs_channe l

    To obtain the client channel details and technical reference data to allow us to optimize, provide and our improve services to you.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.


    GameLoop Mobile App


    Type of What it does and what data it Duration of First or Third How to Control Cookies cookie processes cookie Party Cookie

    Cookies Necessary for Essential Services

    accesstoken

    To authenticate your log-in and account information details and ensure security of your account.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    logintype

    To determine your method of login, whether it is through Facebook or Google.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    openid

    To authenticate your log-in and account information details and ensure security of your account if you use your Facebook or Google to log-in.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    refreshtoke n

    If you choose to log-in to GameLoop via your Google account, this cookie will be used to identify and verify your log-in status after every 6 months.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    user_id

    To authenticate your log-in and account information details and ensure security of your account.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.

    register_cou ntry_code

    We use this cookie to identify your geographical location and verify this against your IP address or chosen country at the point of registration. The information will be used to optimize the services provided to you, such as determining which data centre will be used to store your information. We also use the location information collected to deliver region-specific advertisements to you.

    180 days

    First

    Please see the instructions set out in 'How to control or delete cookies' below.


  4. How to control or delete cookies


    We use cookies to make sure you can use GameLoop easily and enjoy our services. Some of these cookies are essential and we cannot provide GameLoop without them. When you use GameLoop for the first time, we will provide you with a notice which lets you know how we use cookies, why we use them and how you can change which cookies you accept. You have the right to choose whether or not to accept non-essential cookies and we have explained how you can exercise this right below. If you choose to refuse certain cookies or other essential locally stored data, you may not be able to use the full functionality of GameLoop.


    Most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. This lets you control your cookie settings so that you can:


    Deleting cookies or similar technologies means that any preference settings you have made on a website will be lost. If you have set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie. Blocking all cookies or similar technology means functionality on GameLoop will be lost, as described above. We do not recommend turning all cookies or similar technologies off when using our services as we cannot guarantee that your experience on GameLoop will be as good as it could otherwise be.


    How to opt out of third party cookie use


    If you want to reduce your settings at any time (for example, if you accept all cookies, but later decide you do not want a certain type of cookie) you’ll need to use your browser settings to remove any third party cookies or similar technologies dropped on your previous visit. To opt out of Google Analytics’ use of cookies, a Chrome browser add-on is available.


  5. Changes to this Cookie Policy


    We will update this Cookie Policy to reflect changes in our practices and services. When we post changes to this Cookie Policy, we will revise the "Last Updated" date at the top of this Cookie Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes when you log in to or use GameLoop. We recommend that you check this page from time to time to inform yourself of any changes in this Cookie Policy or any of our other policies.


  6. Need more Information?


    If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies.


  7. Cookies that have been set in the past


    If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.


  8. Contact us


If you have any questions or comments about this Cookie Policy, or privacy matters generally, please contact us via email at privacy@gameloop.com.