GameLoop Cookie Policy

Last updated: 22 Dec 2023

For the purposes of this Cookie Policy, “we”, “us” and “our” means Hong Kong Gathering Media Limited, a company located at Room 907, Wing Tuck Commercial Centre, 177-183 Wing Lok Street, Hong Kong. For the purpose of any personal data we collect through cookies, we are the data controller. You can find details applicable to GameLoop (the “Service”) and how we use such data in GameLoop’s Privacy Policy located at https://www.gameloop.com/privacy-policy. Our data protection officer can be contacted at privacy@gameloop.com.

We use cookies and similar files or technologies to collect and store the information we automatically collect about your device and use of the GameLoop PC Emulator and the GameLoop Mobile App (“GameLoop”). You can find out more about cookies and how to control them in the information below.

If you do not accept the use of the cookies set out in this Cookie Policy, please disable them using the instructions below and changing your browser settings so that cookies from GameLoop cannot be placed on your device.

1. What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your browser or device when you visit a certain web address. Cookies are then sent back to the originating web address on each subsequent visit, or to another web address that recognises that cookie. Cookies are widely used in order to make GameLoop work, or to work more efficiently, as well as to provide information to the GameLoop team.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your log-in and preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have accessed or used GameLoop before or whether you are a new visitor or user. They can also help to ensure that advertising you see online is more relevant to you and your interests. Cookies can help us safeguard the security of our data and services and detect the cheating, hacking and fraud against our products and services. Cookies can also store ticket information, which can be used by the server to verify if the log-in is made by yourself independently. The encrypted information in the ticket can also be used to prevent a variety of types of attacks, cross-site information theft, and access with disguised identity.

There are two broad categories of cookies:

• First party cookies, served directly by us to your device.
• Third party cookies, which are served by a third party on our behalf.

Cookies can remain on your browser or device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser or application is open. These are deleted automatically once you close your browser or application. Other cookies are 'permanent cookies', meaning that they survive after your browser or application is closed. They can be used by GameLoop to recognise your device when you visit and use GameLoop again.

2. How do we use cookies?

We use cookies to:

• verify log-in information to ensure the security of your account;
• track traffic flow and patterns of travel in connection with GameLoop;
• improve our products and services and provide reference data for the research and development of new products or functions;
• provide customer services to you; and
• provide advertisements to you based on your location.

3. What types of cookies do we use?

The types of cookies used by us and our partners in connection with GameLoop can be classified into the following categories, namely 'essential cookies', ‘functionality cookies’ and 'performance / analytics cookies'. We have set out some further information about each category, and the purposes of the cookies we set in the following table.

GameLoop PC Emulator

Type of cookie	What it does and what data it processes	Duration of cookie	First or Third Party Cookie	How to Control Cookies
Cookies Necessary for Essential Services
accesstoken	To authenticate your log-in and account information details and ensure security of your account.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
guid	To authenticate your log-in and account information details and ensure security of your account.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
logintype	To determine your method of login, whether it is through Facebook or Google.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
openid	To authenticate your log-in and account information details and ensure security of your account if you use your Facebook or Google to log-in.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
refreshtoken	If you choose to log-in to GameLoop via your Google account, this cookie will be used to identify and verify your log-in status after every 6 months.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
user_id	To authenticate your log-in and account information details and ensure security of your account.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
Functionality Cookies
register_country_code	We use this cookie to identify your geographical location and verify this against your IP address or chosen country at the point of registration. The information will be used to optimize the services provided to you, such as determining which data centre will be used to store your information. We also use the location information collected to deliver region-specific advertisements to you.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
syzs_region	We use this cookie to record your region code which you are accessing GameLoop from to provide you with region-specific activities and recommendations.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
Performance / Analytics Cookies
syzs_IsNewMarket	To determine whether you are using the most updated version of the GameLoop client. If you use an older version, we may not be able to provide you with the most updated services.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
syzs_channel	To obtain the client channel details and technical reference data to allow us to optimize, provide and our improve services to you.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.

 

GameLoop Mobile App

Type of cookie	What it does and what data it processes	Duration of cookie	First or Third Party Cookie	How to Control Cookies
Cookies Necessary for Essential Services
accesstoken	To authenticate your log-in and account information details and ensure security of your account.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
logintype	To determine your method of login, whether it is through Facebook or Google.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
openid	To authenticate your log-in and account information details and ensure security of your account if you use your Facebook or Google to log-in.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
refreshtoken	If you choose to log-in to GameLoop via your Google account, this cookie will be used to identify and verify your log-in status after every 6 months.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
user_id	To authenticate your log-in and account information details and ensure security of your account.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.
register_country_code	We use this cookie to identify your geographical location and verify this against your IP address or chosen country at the point of registration. The information will be used to optimize the services provided to you, such as determining which data centre will be used to store your information. We also use the location information collected to deliver region-specific advertisements to you.	180 days	First	Please see the instructions set out in 'How to control or delete cookies' below.

 

4. How to control or delete cookies

We use cookies to make sure you can use GameLoop easily and enjoy our services. Some of these cookies are essential and we cannot provide GameLoop without them. When you use GameLoop for the first time, we will provide you with a notice which lets you know how we use cookies, why we use them and how you can change which cookies you accept. You have the right to choose whether or not to accept non-essential cookies and we have explained how you can exercise this right below. If you choose to refuse certain cookies or other essential locally stored data, you may not be able to use the full functionality of GameLoop.

Most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. This lets you control your cookie settings so that you can:

• see what cookies or other locally stored data you’ve got and delete them on an individual basis;
• block third party cookies or similar technology;
• block cookies or similar technology from particular sites;
• block all cookies or similar technologies from being set; or
• delete all cookies or similar technologies when you close your browser.

For more information on how to manage popular browsers, please see below. Otherwise you should use the “Help” option in your browser for more details.

• Cookie settings in Chrome for web and Android
• Cookie settings in Safari web and iOS.
• Cookie settings in Internet Explorer
• Cookie settings in Firefox

Deleting cookies or similar technologies means that any preference settings you have made on a website will be lost. If you have set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie. Blocking all cookies or similar technology means functionality on GameLoop will be lost, as described above. We do not recommend turning all cookies or similar technologies off when using our services as we cannot guarantee that your experience on GameLoop will be as good as it could otherwise be.

How to opt out of third party cookie use

If you want to reduce your settings at any time (for example, if you accept all cookies, but later decide you do not want a certain type of cookie) you’ll need to use your browser settings to remove any third party cookies or similar technologies dropped on your previous visit. To opt out of Google Analytics’ use of cookies, a Chrome browser add-on is available.

5. Changes to this Cookie Policy

We will update this Cookie Policy to reflect changes in our practices and services. When we post changes to this Cookie Policy, we will revise the "Last Updated" date at the top of this Cookie Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes when you log in to or use GameLoop. We recommend that you check this page from time to time to inform yourself of any changes in this Cookie Policy or any of our other policies.

6. Need more Information?

If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies.

7. Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

8. Contact us

If you have any questions or comments about this Cookie Policy, or privacy matters generally, please contact us via email at privacy@gameloop.com.